If you're not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. All goods will be inspected on return. We'll issue a refund on receipt, or exchange the item for a different size/colour if preferred. For return sendings from foreign countries we do not pay the costs.
- The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- We cannot pay for the reshipping costs of your exchange order
- The cost of returning the item to us is your responsibility.
- The parcel can take up to 7 working days to be returned to our warehouse, unless it gets sent via special delivery.
f the item you received is faulty, please contact us eMail oder telephone via quoting your order number, your name and address, details of the product and the defect in question, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.
You still have questions? Contact us via: firstname.lastname@example.org or give us a call: +49 (231) 77610600.
All the best, your MULTIPLY APPAREL TEAM.